You’ve Localized Your Website, What’s Next?

Did you know?

A vacation, right? Not so fast. Tom Tseki, Lionbridge Vice President of Customer Care, discusses why post-sale care matters across languages.

All Rights Reserved. Lionbridge Technologies, Inc. ® 2017

  • 86 percent of consumers will pay more for great customer experience
  • 74 percent are more likely to repurchase if post-sales content is in their language
  • Only 19 percent of organizations can support non-primary language customers

This recording is from the 2017 Global Marketing Symposium, hosted by Lionbridge on March 9, 2017 at The State Room in Boston, MA.

Tseki takes us on a journey through multilingual best practices and how to close the CX language gap.

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