5 Steps to Delivering Exceptional Multilingual Support

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Today, most contact centers support one primary language. To anyone speaking or writing a different language, they simply apologize and attempt to service them through the agent’s language. We know this is a problem and it will get even harder based on new research showing that 50% of contact centers expect an increase in multilingual interactions over the next three years. 

This on-demand webinar provides insight and best practices for contact centers to eliminate the language barrier.


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Is your contact ready to provide exceptional multilingual support? Register for this on-demand webinar to get: 

  • New research on multilingual interactions 
  • An overview of common language options 
  • 5 steps to develop your organization’s ideal strategy